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Salesforce-AI-Specialist Valid Practice Questions | Salesforce-AI-Specialist Latest Braindumps

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Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

Topic
Details

Topic 1

Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.

Topic 2

Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.

Topic 3

Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.

Topic 4

Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.

Topic 5

Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.

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Salesforce Certified AI Specialist Exam Sample Questions (Q40-Q45):

NEW QUESTION # 40
Universal Containers (UC) has implemented Generative AI within Salesforce to enable summarization of a custom object called Guest. Users have reported mismatches in the generated information.
In refining its prompt design strategy, which key practices should UC prioritize?

A. Submit a prompt review case to Salesforce and conduct thorough testing In the playground to refine outputs until they meet user expectations.
B. Enable prompt test mode, allocate different prompt variations to a subset of users for evaluation, and standardize the most effective model based on performance feedback.
C. Create concise, clear, and consistent prompt templates with effective grounding, contextual role- playing, clear instructions, and iterative feedback.

Answer: C

Explanation:
ForUniversal Containers (UC)to refine itsGenerative AIprompt design strategy and improve the accuracy of the generated summaries for the custom objectGuest, the best practice is to focus on craftingconcise, clear, and consistent prompt templates. This includes:
* Effective grounding: Ensuring the prompt pulls data from the correct sources.
* Contextual role-playing: Providing the AI with a clear understanding of its role in generating the summary.
* Clear instructions: Giving unambiguous directions on what to include in the response.
* Iterative feedback: Regularly testing and adjusting prompts based on user feedback.
* Option Bis correct because it follows industry best practices for refining prompt design.
* Option A(prompt test mode) is useful but less relevant for refining prompt design itself.
* Option C(prompt review case with Salesforce) would be more appropriate for technical issues or complex prompt errors, not general design refinement.
References:
* Salesforce Prompt Design Best Practices:https://help.salesforce.com/s/articleView?id=sf.
prompt_design_best_practices.htm

NEW QUESTION # 41
An AI Specialist needs to create a Sales Email with a custom prompt template. They need to ground on the following data.
Opportunity Products Events near the customer Tone and voice examples
How should the AI Specialist obtain related items?

A. Call prompt initiated flow to fetch and ground the required data.
B. Create a flex template that takes the records in question as inputs.
C. Utilize a standard email template and manually insert the required data fields.

Answer: A

NEW QUESTION # 42
An AI Specialist is creating a custom action in Einstein Copilot.
Which option is available for the AI Specialist to choose for the custom copilot action?

A. Apex trigger
B. SOQL
C. Flows

Answer: C

Explanation:
When creating acustom actionin Einstein Copilot, one of the available options is to useFlows. Flows are a powerful automation tool in Salesforce, allowing the AI Specialist to define custom logic and actions within the Copilot system. This makes it easy to extend Copilot's functionality without needing custom code.
WhileApex triggersandSOQLare important Salesforce tools,Flowsare the recommended method for creating custom actions within Einstein Copilot because they are declarative and highly adaptable.
For further guidance, refer toSalesforce Flow documentationandEinstein Copilot customization resources.

NEW QUESTION # 43
Universal Containers (UC) has implemented Generative AI within Salesforce to enable summarization of a custom object called Guest. Users have reported mismatches in the generated information.
In refining its prompt design strategy, which key practices should UC prioritize?

A. Submit a prompt review case to Salesforce and conduct thorough testing In the playground to refine outputs until they meet user expectations.
B. Create concise, clear, and consistent prompt templates with effective grounding, contextual role-playing, clear instructions, and iterative feedback.
C. Enable prompt test mode, allocate different prompt variations to a subset of users for evaluation, and standardize the most effective model based on performance feedback.

Answer: B

Explanation:
For Universal Containers (UC) to refine its Generative AI prompt design strategy and improve the accuracy of the generated summaries for the custom object Guest, the best practice is to focus on crafting concise, clear, and consistent prompt templates. This includes:
Effective grounding: Ensuring the prompt pulls data from the correct sources.
Contextual role-playing: Providing the AI with a clear understanding of its role in generating the summary.
Clear instructions: Giving unambiguous directions on what to include in the response.
Iterative feedback: Regularly testing and adjusting prompts based on user feedback.
Option B is correct because it follows industry best practices for refining prompt design.
Option A (prompt test mode) is useful but less relevant for refining prompt design itself.
Option C (prompt review case with Salesforce) would be more appropriate for technical issues or complex prompt errors, not general design refinement.
Reference:
Salesforce Prompt Design Best Practices: https://help.salesforce.com/s/articleView?id=sf.prompt_design_best_practices.htm

NEW QUESTION # 44
Universal Containers needs to provide insights on the usability of Agents to drive adoption in the organization.
What should the AI Specialist recommend?

A. Agent Analytics
B. Agentforce Analytics
C. Agent Studio Analytics

Answer: A

Explanation:
* Agent Analytics: This tool is specifically designed to provide usability insights for Salesforce agents. It tracks metrics like adoption rates, task completion times, and efficiency levels, helping organizations identify areas where agents excel or need additional support.
* Agentforce Analytics: This term does not correspond to a recognized Salesforce feature.
* Agent Studio Analytics: This is unrelated to analyzing agent usability, as it primarily supports customization or development features rather than providing analytics for adoption.
Thus,Agent Analyticsis the correct recommendation as it offers actionable insights to drive agent adoption and productivity.

NEW QUESTION # 45
......

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